• Terms of service

Terms of service

Terms of Service – Tiny Dreamers

1. Introduction

Welcome to Tiny Dreamers. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before making any purchase.

2. Use of Website

By using our website, you agree to:

  • Provide accurate and complete information for orders and communication

  • Not engage in any unlawful, fraudulent, or harmful activities

  • Not attempt to disrupt or interfere with the website’s functionality or security

We reserve the right to deny service to anyone who violates these terms.

3. Product Information

We strive to display accurate product details, including images, sizing, and descriptions.
However:

  • Actual colors may vary due to screen settings

  • Sizes may vary slightly due to manufacturing differences

  • Product availability may change without notice

4. Pricing & Payments

  • All prices listed on the website are final unless stated otherwise.

  • We reserve the right to adjust pricing at any time.

  • Payments must be completed through the secure payment methods provided.

  • We do not store full credit or debit card information.

5. Orders & Fulfillment

  • An order is confirmed once payment is successfully processed.

  • Processing and shipping times may vary based on order volume and courier availability.

  • We are not responsible for delays caused by shipping carriers or customs.

6. Returns, Exchanges & Refunds

Please refer to our Return & Refund Policy for full details.
Key points include:

  • Damaged items: Eligible for refund or free return shipping

  • Size exchanges: Shipping cost borne by the customer

  • Refunds: Only for damaged items

  • Proof required: Video unboxing + photos of parcel/item

7. Shipping Policy

  • Shipping fees are displayed at checkout.

  • Customers are responsible for providing an accurate delivery address.

  • Once orders are shipped, tracking details (if applicable) will be provided.

  • We are not liable for lost or stolen parcels after delivery is marked “completed” by the courier.

8. Intellectual Property

All content on this website—including logos, images, graphics, text, and designs—is the property of Tiny Dreamers.
Users may not:

  • Copy

  • Reproduce

  • Distribute

  • Use for commercial purposes

without written permission from Tiny Dreamers.

9. Limitation of Liability

Tiny Dreamers is not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses caused by third-party service providers (couriers, payment gateways, etc.)

  • Website downtime, technical issues, or data breaches beyond our control

Your use of our website is at your own risk.

10. Changes to Terms

Tiny Dreamers may update or modify these Terms of Service at any time.
Changes will be reflected on this page with a revised update date.
Continued use of the site indicates acceptance of the revised terms.

11. Contact Information

For questions or concerns regarding these Terms of Service, reach out to us:

📞 +6010 586 0610
🕙 Operating Hours: 10:00 AM – 6:00 PM (Weekdays only)